Cancellation Policy

Cancellation Policy

The industry standard for cancellations is quite strict—most wakesurfing clubs charge 100% of the booking fee if you cancel less than 48 hours in advance. And it makes sense: we work with limited booking slots and have to turn away other riders once your spot is reserved. If you cancel, we need enough time to offer your slot to someone else.

At Lemon Wake, our cancellation policy is much more flexible than the industry average:

• Free rescheduling with more than 24 hours’ notice

• 50% cancellation fee with less than 24 hours’ notice

• No-shows are non-refundable

Can I cancel my online booking through the website?

Yes, you can—if the cancellation is made at least 24 hours before your scheduled time. In that case, you’ll receive a full refund or the option to reschedule.

If you try to cancel online after the 24-hour window, the system won’t process it automatically. Please contact us directly, and we’ll help you reschedule for 50% of your booking fee. We’ll do our best to accommodate you—reach out as early as possible so we have time to fill your spot. If we manage to do so, we may be able to offer a full refund or reschedule as a courtesy.

📱 WhatsApp us at: +971 50 547 4708

Contact Us

If you have any questions regarding your booking or how we handle your data, feel free to reach out:

📧 Email: info@lemonwaves.ae
📞 Phone/WhatsApp: +971 50 547 4708